1. Scope

This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website and submit inquiries (e.g., "Submit Inquiry," "Book Consultation," or email us). We do not run user accounts or store learner/student data on this site. The only personal data we collect at this stage is information you submit for B2B inquiries and consultations.

2. What We Collect

When you contact us or book a consultation, we collect: Full Name, Company Name, Company Website (optional), Email, Country/Region, Inquiry Type, Message, Optional File Upload, and your consent to be contacted. We may also receive metadata (IP address, timestamps) and basic analytics (page views/CTA clicks).

3. Why We Use Your Data (Lawful Bases)

• Provide and respond to your inquiry/consultation request; pre-contract steps at your request (GDPR Art. 6(1)(b)).
• Operate and improve our site, measure conversions, and maintain security (legitimate interests, GDPR Art. 6(1)(f)).
• Comply with law and defend legal claims (legal obligations, GDPR Art. 6(1)(c)).
• Send updates you request and manage preferences (consent, where required, GDPR Art. 6(1)(a)).

4. How We Use Your Data

• To route your message to the right internal team (e.g., Sales/Partnerships/General Inquiries/Media).
• To schedule a consultation you request.
• To evaluate lead quality and improve our B2B website experience (aggregated analytics).

5. Cookies & Analytics

We may use essential cookies and privacy-respecting analytics to understand site performance (e.g., page scroll depth, CTA clicks). You can control cookies in your browser. We currently do not use interest-based advertising cookies on this site.

6. Sharing & Disclosures

We do not sell personal information. We may share with:

• Service providers (e.g., secure form/CRM, scheduling, email delivery, analytics) under confidentiality and data-processing terms.
• Professional advisors (legal/accounting) and authorities when required.
• Business transfers (e.g., corporate reorganization).

Processors only access data as needed to provide their services to us.

7. International Data Transfers

Your data may be processed in China and other jurisdictions where we or our service providers operate. When transferring personal data from the EEA/UK/Switzerland, we rely on an appropriate transfer mechanism (e.g., Standard Contractual Clauses plus supplementary safeguards). For China PIPL cross-border transfers, we implement required contracts/assessments or other lawful mechanisms, as applicable.

8. Retention

We retain inquiry records only as long as needed for the purposes above (typically 24 months for sales/partnership inquiries), to comply with legal obligations, or to resolve disputes. We then delete or de-identify data.

9. Security

We use administrative, technical, and physical safeguards appropriate to the nature of the data and our B2B context (access controls, encryption in transit, least-privilege access, and vendor due diligence). No method of transmission or storage is 100% secure.

10. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, receive a copy (portability), and withdraw consent.

• EU/UK/Swiss residents: exercise GDPR rights; you may also lodge a complaint with your local supervisory authority.
• California (CPRA): rights to know, delete, correct, and opt out of "sharing" for cross-context behavioral advertising (not applicable here since we do not run such sharing on this site). We do not sell personal information.
• China PIPL: rights to know, decide, access/copy, correct, delete; to request an explanation; and to withdraw consent where relied upon.

To exercise rights, contact contact@taohetech.com. We may verify your identity and respond within the timeframe required by applicable law.

11. Children

This B2B site is not directed to children, and we do not knowingly collect personal information from individuals under applicable age thresholds.

12. Third-Party Links

Our site may link to third-party sites or scheduling tools. Their privacy practices are their own.

13. Changes

We may update this Policy to reflect legal, technical, or business changes. We will post the updated date and, where required, notify you.

14. Contact

• Data controller (global site): Shanghai Taohe Information Technology Co., Ltd.
• Email: contact@taohetech.com
• Address: Changning District, Shanghai, China

Governing language: The Chinese version of this Policy controls in case of conflict; English is provided for convenience.

隐私政策（B2B 网站）

一、适用范围

本隐私政策说明您在访问我们的网站并通过"提交咨询/预约沟通/发送邮件"等方式与我们联系时，我们如何收集、使用、共享与保护您的个人信息。当前网站不设用户账号，不涉及面向学生/消费者的数据；仅处理您为商务咨询所自愿提供的信息。

二、我们收集的信息

当您提交咨询或预约沟通时，我们可能收集：姓名、公司名称、公司网址（可选）、邮箱、国家/地区、咨询类型、留言内容、可选附件上传、及联系同意。我们还可能接收基础技术信息（如 IP、时间戳）与网站分析数据（如页面访问、按钮点击）。

三、处理目的与合法性基础

• 响应与履行 您的咨询/预约请求（GDPR 第6条1款(b) 订立合同前准备）。
• 网站运行与改进、转化效果评估与安全维护（GDPR 第6条1款(f) 合法利益）。
• 遵守法律 义务及维护合法权利（GDPR 第6条1款(c)）。
• 向您发送所请求的更新 并管理偏好设置（如需，基于同意：GDPR 第6条1款(a)）。

四、我们如何使用信息

• 根据咨询类型将信息分派至对应团队（销售/合作/媒体等）。
• 安排您所请求的会议/沟通。
• 进行去标识化与汇总层面的站点分析与体验优化。

五、Cookie 与分析

我们可能使用必要类 Cookie 及注重隐私的站点分析工具以了解性能与使用情况。您可在浏览器中管理 Cookie 设置。当前网站不进行基于兴趣的广告定向或"跨情境行为广告"的分享。

六、共享与披露

我们不出售个人信息。我们可能与以下对象共享：

• 受托处理方/服务提供商（表单/CRM、日程、邮件投递、分析等），并通过合同限定其用途与安全措施；
• 专业顾问（法律/财务）及依法有权机关；
• 公司交易（重组等）场景。

受托方仅在提供服务所必需的范围内接触您的信息。

七、国际数据传输

您的信息可能在中国及我们或受托方所在司法辖区被处理。

• 对自 EEA/英国/瑞士 的跨境传输，我们将采用适当的传输机制（如 标准合同条款 及必要的补充保障）。
• 就 中国 PIPL，如发生向境外提供个人信息，我们将履行相应的评估、合同或其他法律要求。

八、保存期限

我们通常在24 个月的商务线索周期内保存咨询记录，或为符合法律义务、解决争议所必需的更长期限；期满后删除或去标识化处理。

九、安全措施

我们采取与数据性质与规模相适配的管理、技术与物理安全措施（如访问控制、传输加密、最小权限与供应商审查）。任何传输或存储方式均无法保证 100% 安全。

十、您的权利

视您所在地区法律，您可能享有：查阅、复制、纠正、更正、删除、限制或反对处理、数据可携带、及撤回同意 等权利。

• 欧盟/英国/瑞士居民：可行使 GDPR 权利并向本地监管机构投诉。
• 加州（CPRA）居民：知情、更正、删除及对"共享"进行选择退出的权利（本网站不从事此类共享；不出售个人信息）。
• 中国 PIPL：知情、决定、查询复制、更正、删除、撤回同意、请求说明等权利。

权利行使请联系： contact@taohetech.com。为安全起见，我们可能核验您的身份并在法定期限内回复。

十一、未成年人

本网站面向 B2B 受众，不以未成年人为对象，也不有意收集未成年人信息。

十二、第三方链接

本网站可能包含指向第三方网站或工具的链接/嵌入；其隐私做法由各自主体负责。

十三、变更

我们可能因法律、技术或业务原因更新本政策，并在页面标注更新日期；如法律要求，我们将额外通知。

十四、联系方式

• 个人信息处理者/数据控制者： 上海桃核信息科技有限公司
• 邮箱： contact@taohetech.com
• 地址： 中国上海市长宁区

控制语言：本政策以中文为准；英文版本仅供参考。